Welcome to OfficeID's Online Ordering system.
Following is important information which will help you
manage the order entry process quickly and easily.

Credit Card Acceptance: We accept American Express, Visa and MasterCard credit card orders,
including the federal government "SmartPay" card..

1. How to Order Instructions
If you know the products you would like to order, simply click on the product list tab to bring up the complete price list for the Office ID's product line. Check off the items you would like to purchase. Then click on the "Items Ordered" tab to enter the exact quantity you want to purchase of each item. Verify that your order is correct.

You should then click on the "Checkout" tab to complete your transaction.

2. Account Information
Office ID's uses a secure site to store and process your accounting information. This means that any information considered proprietary to you is encrypted when it is transmitted over the internet. By establishing an account with us, you can easily access your billing and shipping information and eliminate the need to recreate it each time you place an order.

You must be pre-approved by Office ID's to pay by check or to be invoiced by us. If you are an Office ID's distributor, government entity, or other regular customer, we will issue an invoice when your product is shipped. All accounts which are 30 days or more overdue, must submit payment prior to shipment until the account is up to date.

3. Methods to Transmit your Order to Us
The best way to place an order with Office ID's is via our secure online system. You may also fax us your order. Send fax orders to (231) 228-4047. You can also mail an order to Office ID's, Customer Service, 160 Oak Hill Trail, Maple City, MI 49664. Our telephone number is 231-228-4037.

4. Shipping Costs - Estimated
We ship via USPS or FedEx ground as standard practice. Our minimum charge is $3.50 for orders of one pound or less. Shipping costs are calculated based on approximate weight of the total shipment. As a quick estimate, you may use $1.00 per pound as a guideline for shipments of five pounds or more.

5. When Will I Receive the Product?
On most orders, we will ship your product within one to three business days. For large or custom orders, additional time will be required and an estimate will be provided. Travel time will generally be from one to five days. For premium services, we will email you with your shipment and estimated arrival dates.

6. Our Return Policy and Warranty
Claims for damaged shipments should be submitted to the shipment company. Any defective product will be replaced by Office ID's at our cost. We may request return of the defective part for our quality audit purposes. If we request return, we will pay the return shipment costs. If you need to return a product for other than warranty purposes, we require a 15% restocking fee. We warrant all of our products to the original Purchaser that our products are free from defect in workmanship and materials for one year. This excludes (1) Carrier damage, (2) Normal wear and tear (3) Third party materials applied to our Products (4) Excessively high or low temperature exposure. Natural color variations occurring in materials from lot to lot are not considered defects. Office ID's conducts quality control evaluations on all products to assure consistency within normally expected guidelines for this industry.

7. Customer Internet Privacy Statement
Protecting your privacy is important to us. We hope the following statement will help you understand how Office ID's safeguards the business and personal information you provide to us via our site. We do not collect any information from consumers simply visiting our web site. Statistics are collected only concerning number of visitors and pages viewed. Information collected in order to complete a transaction is used only to fulfill the order and then is added to our internal customer base. It is NEVER released to third parties for marketing purposes. We may at times correspond with current and past customers to inform them of new products, price changes and other business related matters. If you do not wish to receive this information or have any questions, please let us know by contacting us at customerservice@officeids.com. As discussed in other areas of the site, we encrypt all credit card data via Verisign SSL protocol.

8. Free downloads of Microsoft Word templates for PC and Mac.